Can we use our own mailing permit?
Yes...we print your mailing permit number in upper corner of card instead of ours. We would then deduct the cost of postage from our all inclusive pricing for either a snap pack mailer or postcard advertising campaign.
What is your refund/replacement policy ?
Postcard and Snap Pack Mailers
Orders can be cancelled prior to us starting design work on postcards or downloading mailing list with 100% refund.
Once we have started design work on a postcard advertising campaign but card has not yet gone to print there will be a 20% cancellation fee. Once postcard proof has been approved by client and gone to print there is a 40% cancellation fee and client is liable for shipping costs to send finished postcards to their location. No postcard or snap pack mailer will be printed without a signed "Ok to Print" form
No refunds can be given after mail date.
: Due to the reproducible nature of mailing and telemarketing lists, no refunds will be given. Make 100% sure the criteria on invoice is correct. We guarantee a 95% deliverable rate on all mailing lists.. Any returns for bad addresses greater than 5% will be replaced free of charge. You must mail us the returns to receive replacements.
All list with phone numbers are run monthly against Federal Do Not Call list. All information is updated monthly.
Make 100% sure the criteria on invoice is correct. No changes can be made after we receive signed invoice.
Can we use our own mailing list for our mailer?
Of course. We will send your snap pack mailer or postcard advertisement to any mailing list you supply. We offer NCOA address uppdate if the list is more than 6 months old. We will deduct the cost of your mailing list from our all inclusive pricing in those cases.
How long does it take for us to receive a mailing list once we purchase it?
We ship or e-mail the same day funds become available. Lists are normally emailed in .csv excel format unless otherwise requested